Visa Purchase Alerts is a free consumer opt-in service that allows Visa cardholders to get alerts for transactions in real-time and immediately identify potentially fraudulent activity. To access information about Visa Purchase Alerts, Visa cardholders can visit www.visa.com/purchasealerts.
Text messages, in the form of account alerts, are being sent to consumers claiming to be Credit Unions in Tennessee. These messages are not from the Credit Union. Members are also receiving phone calls and additional text messages. PLEASE DO NOT GIVE OUT PERSONAL SENSITIVE INFORMATION. Remember, the Credit Union would never ask you for this information. Please be assured, the Credit Union takes every precaution to protect your information and did not experience any type of account breach. All account information is safe and secure. Click here for more information.
Loan Prcessing Fee: $30.00 effective March 1, 2017.
Inactive Fee: $5.00 per month. effective December 1st, 2015. Click here for details....
ATTN: Do not respond to any phone calls regarding blocked Debit Cards if it comes from any number other than 877-253-8964. If you receive a call from our fraud department the number you would see on your caller ID is 877-253-8964. They would leave you a message to call them back at 1-800-262-2024 and leave you with a specific case number being 10 digits long. They will never ask for you debit card number. Any other phone calls regarding Debit Cards being blocked should be ignored as they are scams.
New ATM located at 213 Long St. New Johnsonville Branch with 24 hour access!
If the Fraud Department calls you, this means that possible fraud has been attempted on your debit card. The Fraud Department will call you from 877-253-8964 to verify the transaction. It is important for you to call the Fraud Department back at 800-262-2024 – Option 1. If you do not call back, your card may be blocked.
To report a lost or stolen debit card after regular hours call: 1-800-472-3272
To maximize the efficiency of the Fraud Protection program, please update and/or verify your cell phone number with the credit union. Please call the credit union at 731-584-7238 or 1-800-338-4609.
In compliance with the U.S.A Patriot Act, we are required to obtain and verify identification provided for all new account owners and joint owners, using methods permitted by law.