Attn: If you have home banking, you need to add your email address and phone number inside of virtual branch. To do so, log into home banking and click on the “Self Service” tab and go to “Personal Information”.
If the Fraud Department calls you, this means that possible fraud has been attempted on your debit card. The Fraud Department will call you from 877-253-8964 to verify the transaction. It is important for you to call the Fraud Department back at 800-262-2024 – Option 1. If you do not call back, your card may be blocked.
To report a lost or stolen debit card after regular hours call: 1-800-472-3272
To maximize the efficiency of the Fraud Protection program, please update and/or verify your cell phone number with the credit union. Please call the credit union at 731-584-7238 or 1-800-338-4609.